Terms and conditions of Travel Prepaid

Fees

Issuance & Annual fee

Issuance fee - Primary card
VND 100,000
Issuance fee - Supplementary card
N/A
Annual fee - Primary card - First year
VND 50,000/year
Annual fee - Primary card - Second year onward
VND 50,000/year
Annual fee - Supplementary card
N/A

Transaction fee at ATM 

Balance inquiry/Statement printing (VIB's ATM)
Free
Balance inquiry/Statement printing (Other banks' ATM)
VND 550/time
Cash withdrawal (VIB's ATM)
Free
Cash withdrawal (Other banks' ATM)
VND 10,000/time.
Free if the average card balance of the previous month is at least VND 5,000,000.
Administration fee applied for overseas transactions (non-VAT)
4%/ transaction amount (min: VND 10,000/time)
Transfer to VIB's current account at VIB's ATM/POS
Free
Transfer to VIB's current account at other banks' ATM/POS
N/A

Other service fee

Card re-issuance fee
N/A
Card replacement fee
N/A
PIN re-issuance fee
VND 20,000
Statement/Sales slip retrieval fee
N/A
Card limit adjustment fee
N/A
Dispute investigation fee (for wrong dispute transaction)
VND 50,000/card/time
Express issuance/replacement fee
N/A
Other service fee
N/A
(*) Retail transaction is transaction via POS/Internet

Terms, conditions and required documents of debit card application

Terms and conditions to open credit card

Nationality
Vietnamese
Foreigner with residence permit in Vietnam from 12 months
Residence/Working Address
Vietnam
Age
From 18 years old

Document for openning debit card

Personal document

Vietnamese
A copy of ID/ Passport/ Household registration book

Foreigner
Passport/Visa/Temporary Residence Certificate/Labour Contract/Other document to support residence permit in Vietnam