Manage your cash – the smart way

At VIB we endeavor to make your banking experience convenient through various services anytime anywhere by providing important cards related information like transaction alerts, updates and privilege offers available to you. All you need to do is to 'Stay Connected' by updating your latest contact details with us.

1. Internet Banking and MyVIB mobile application

Easier and more convenient to access and manage your cards by simple acts. Experience the convenience now by registering this service. You can:

• View outstanding balance, available limit and manage daily transactions, including bill and unbilled credit card transactions;
• Check repayment information: reapayment amount, due date;
• Other card related information;
• Make payment for your card from your current account at VIB;
• Moreover, you can easily find the exclusive privileges and promotion program on MyVIB.

2. SMS Banking Service

Actively manage your cards where the Internet connection is not available. VIB’s SMS Banking service provides you with accurate, instant information about your Cards.

• A notification of transaction will be instantly sent to your registered mobile phone number.
• Furthermore, the information of transaction date and time, amount and merchant name will be included in such SMS.
• Receive notifications of credit card payments before due date.
• Stay up to date with our Exclusive privileges and promotion program.

To make sure your always stayed connected with us, security and unity, VIB concurrently keeps in touch with you via Email to send transaction notifications, send card statement, inform new features/products and update new privilege offers for VIB Cardholder as well.

3. ATM

Use your PIN to access your Cards to check status, balance and withdraw cash at VIB’s extensive ATM network.

4. 24/7 Customer Service Hotline – 1800 8180

At VIB, we understand the importance of being available to provide continuous support for our customers. Whenever you need support, our 24/7 Customer Service team will work with you to execute your critical expedited deliveries of card service