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Contact information

Diamond customer service

Diamond customer group are customers invited to participate in the Privilege Unlock program (as approved by VIB from time to time)

Customer service email
Overseas support
Head office

Level 1 (ground floor) and Level 2, Sailing Tower, 111A Pasteur, Ben Nghe, District 1, HCMC

Support at the counter

From Monday to Friday

08:00 - 12:0013:00 - 17:00

Saturday

08:00 - 12:00

View working hours by branch
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FAQs

Frequently asked questions (FAQs) related to VIB's products and services
View list questions

Ratings and feedback

Customers rate and provide feedback on the quality of VIB's products and services
Send feedback

Tools and Fees

List of calculation tools and fee schedules for VIB products and services
View details
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