Terms and conditions - Sapphire account package

Z7_IQGAHH801HVP606O9ISMLL06P6

Account
/
Sapphire account package

ATM & Branches

Z7_IQGAHH801HVP606O9ISMLL0650

Z7_IQGAHH801HVP606O9ISMLL0656

Z7_IQGAHH801HVP606O9ISMLL0653

1. Definition & Package Eligibility

1.1 Definition
Account package Sapphire (“Sapphire”) is product applied to individual customers (“Customers”) who are using the following 03 products:

Current Account (CA);
Digital Banking Services (MyVIB/ IB);
International Debit Card (IDC)

1.2 Package Eligibility

CA: have ≥ 01 CA active; and
MyVIB/ IB: user MyVIB/ IB active and at least 01 time successfully log in; and
IDC successfully issued and not be closed

1.3 Method joining Sapphire Package

The system will automatically enroll customers in the Sapphire Package for the first time.
If a customer has previously enrolled in the Sapphire Package and wishes to re-enroll, they must actively register via the MyVIB digital banking application or at a VIB Branch.

2. Sapphire Package validity

Effective date of Sapphire Package (Effective date): means that Customer receives a notice from VIB's system about successful Sapphire Package registration by email and/or SMS/ZNS¹.
The validity period of Sapphire Package is 06 months respectively from the effective date to (but not including) the due date; or
If Customer cancels Sapphire Package, the validity period of Sapphire Package is from effective date to Sapphire Package cancellation date
Example:
- 20/10/2022 Customer receives a notice from VIB's system about successful Sapphire Package registration
- The validity period of Sapphire Package is from 20/10/2022 to 20/04/2023 (but not including 20/04/2023)

3. Sapphire Package renewal conditions

The due date is also the Sapphire Package renewal date.
On the renewal date, VIB will automatically renew the Sapphire Package.
Renewal Notification: The system will send email and/or SMS/ZNS to confirm successful renewal on the renewal date.

(*) In case Customer does not satisfy Sapphire Package renewal conditions and wants to re-register the Sapphire Package, Customer actively registers for Sapphire Package on MyVIB or ai VIB Branches.

4. Sapphire Account Package Fee

Currency		Fee rate	Waive condition	Application condition
Sapphire account package management fee	VND	0	-	-

Fees might be changed depending on VIB's fee policy, applied according to VIB's published fee schedule from time to time.
The collected fee will not be refunded in all cases, even if the Customer cancels Sapphire Package before the due date.
Fee is collected by VIB automatically deducting money from customer's CA at VIB at the end of Sapphire Package renewal date; or
Sapphire Package management fee is automatically collected by the system at the time the customer registers on MyVIB or at VIB Branches.

5. Offers in Sapphire Package

Free account management fee; and
Free fast transfer fee on online; and
Free normal transfer fee on online; and
Free IDC maintenance fee; and
Free ATM withdrawal fee internal and external VIB.

6. Rights and Responsibilities of Customers

Customer is responsible for complying with the provisions of the law, Bank's regulations on the registration and using products, services in Sapphire Package.
Customer is enjoyed the offers specified in Section 5 of this document during the validity period of Sapphire Package.
Customer is entitled to request VIB checking offers information of Sapphire Package at website: vib.com.vn
Customer is responsible for monitoring, checking for the changes, canceling regulations on (1) terms and of conditions Sapphire Package, (2) fee and free policy of Sapphire Package management at website: vib.com.vn

7. Rights and Responsibilities of VIB

Notify Customer by email and/or SMS/ZNS when Customer has successfully registered to participate and renew Sapphire Package.
Have the discretion to change or cancel the policy of (1) the fee and free policy of Sapphire Package management, (2) terms and conditions also content of the Sapphire Package without direct notice for Customers. The latest detail about Sapphire Package, fee and policy of free management of Sapphire Package will be publicly listed at VIB website: vib.com.vn and/or other communication channels depending on conditions of VIB.
Other rights and responsibilities according to this document and relevant provisions of law.

8. Applicable Law and Dispute Resolution

These Terms & Conditions is interpreted and adjusted by the laws of the Socialist Republic of Vietnam.
If there is any dispute occurred or related to this Terms & Conditions, all Parties will settle disputes by negotiation and conciliation. In case of unsuccessful negotiation or conciliation, each party has the right to bring the dispute to People’s Court for settlement.
This Terms and Conditions will be valid from the date VIB notify on website: vib.com.vn.
This Terms & Conditions can be amended/ updated by VIB. All amendments/ updates in this Terms & Conditions will be published at VIB website: vib.com.vn

Z7_IQGAHH801HVP606O9ISMLL06L4

Note:

¹ VIB uses the form of sending SMS or ZNS messages depending on VIB's usage needs from time to time

² Full month is counted from the first day to the last day of the calendar month

Z7_IQGAHH801HVP606O9ISMLL06L1

Z7_IQGAHH801HVP606O9ISMLL06L7

Z7_IQGAHH801HVP606O9ISMLL06D2

You still have questions about the product? Let us help you

Learn more

Z7_IQGAHH801HVP606O9ISMLL06D5

Z7_IQGAHH801HVP606O9ISMLL06T4

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply