Visa concierge
Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, giving your customers access to extraordinary experiences each and everyday through a curated range of services, amenities and exclusive privileges
Visa Cocierger will cover
Dining/nightlife
- Recommendations and preferential seating
- Get immediate confirmation for reservations via the self-booking platform
- Exclusive seasonal dining offers and privileges
Travel
- Hotel and Transportation recommendation and booking assistance
- Recommendations for local activities and attractions
Experiences
- Boutique spa and wellness experiences
- Local tours, virtual tastings and demonstrations
- Priority online access to special events and shows
- Access to sporting events and experiences
Emergency support
- Health & Medical Services (Travel & Medical Services applicable when a customer travels more than 150km from their residence within their home country, or country of residence for periods not exceeding 90 consecutive days per trip)
- Dispatch of physicians
- Medical consultations and evaluations
- Emergency cash assistance and delivery
- Evacuation and repatriation
- Interpretation assistance
Special services
Business assistance:
- Source and book conference or meeting rooms
Home assistance:
- Deep cleaning and home sanitisation
- Pest control, electrical or plumbing maintenance
Roadside assistance:
- Roadside repairs
- Emergency towing
Hotline 24/7
- Mobifone: 121020032
- Viettel: 12280780
- Vinaphone: 12011169
Language: English and Vietnamese
You can sign up for a new Visa Concierge account via:
Download Visa Concierge by App (IOS, Android)
Learn more