Notice of temporary service suspension due to typhoon No.11 (Matmo)

Due to the impact of Typhoon No.11 (Matmo), Vietnam International Bank (VIB) announces the temporary suspension of transactions at the following branches/transaction offices:

Branches/Transaction Offices Temporarily Closed		Nearest Alternative Branches/ Transaction Offices
Name & address	Suspension Period	Name & address
VIB Thai Nguyen 661 Luong Ngoc Quyen St., Phan Dinh Phung Ward, Thai Nguyen Province	All over-the-counter transactions: Oct 8–11, 2025	VIB Long Bien 296 Nguyen Van Cu St., Bo De Ward, Hanoi
VIB Hoang Van Thu 59 Hoang Van Thu St., Phan Dinh Phung Ward, Thai Nguyen Province	All over-the-counter transactions: Oct 8–11, 2025	VIB Long Bien 296 Nguyen Van Cu St., Bo De Ward, Hanoi
VIB Gang Thep Group 5, Tich Luong Ward, Thai Nguyen Province	Cash transactions: Oct 8–11, 2025	VIB Long Bien 296 Nguyen Van Cu St., Bo De Ward, Hanoi
VIB Bac Giang Part of 1st & 2nd Floors, 205 Nguyen Thi Minh Khai St., Bac Giang Ward, Bac Ninh Province	All over-the-counter transactions: 11:00–17:00, Oct 8, 2025	VIB Bac Ninh Part of 1st & 2nd Floors, 34 Ly Thai To St., Kinh Bac Ward, Bac Ninh Province

During this period, customers may conduct transactions at the nearest alternative branches/transaction offices (as listed above); through ATMs/CRMs located in areas unaffected by the typhoon; or conveniently via digital channels such as the MyVIB application and Max.
For any inquiries or assistance, please contact our 24/7 hotlines:

General Hotline: 1900 2200
Priority Customer Hotline: 1800 8195

Sincerely,
Vietnam International Bank (VIB)