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Unlock Your Privileged Experience

Define your financial status, lead with exceptional experiences

Learn more
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What will you receive as a Privileged Customer at VIB?

Comprehensive privileges

Access to all outstanding financial services

Priority service

Save time, elevate experience

Dedicated toll-free hotline

24/7 connection, expert support

Which Privileged Customer tier is right for you?

Privileged customer tier

Premier

Meet one of the following 6-month average balance conditions:

  • Current Account & Super Account from VND 600 million; or
  • Term Deposit from VND 5 billion
View benefits
Privileged customer tier

Priority

Meet one of the following 6-month average balance conditions:

  • Current Account & Super Account from VND 200 million; or
  • Term Deposit from VND 1 billion
View benefits
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Experience the Privileged Ecosystem from VIB

Current account

VND 15 million discount on personalized account number;

Free current account management

VND 10 million discount on personalized account number;

Free current account management

Domestic transfers

Free

Free

International transfers

Free (excluding offshore fees)

As per current tariff

VND cash transactions at counters

Free (counting, deposit, withdrawal)

Free (counting, deposit, withdrawal)

SMS banking service

Free (fixed fee & excess SMS fee)

Free (fixed fee)

Debit card

Free membership fee & ATM withdrawals

Free membership fee & ATM withdrawals

Credit card

100% annual fee waiver for all primary & supplementary cards

100% waiver for 1 primary & 1 supplementary card

Term deposit

Bonus interest rate (as per VIB's policy)

Bonus interest rate (as per VIB's policy)

Premium non-financial

Apply to Premier and Priority Tiers

  • No waiting time – Priority service at the Customer Service Counter    
  • Product and service consultation at VIP rooms nationwide    
  • 24/7 Priority Connection – Dedicated customer care hotline, always ready to serve    
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Frequently Asked Questions link

Do I need to register to become a Priority customer at VIB?
No. VIB’s system automatically reviews customer eligibility on a daily basis and assigns the appropriate customer tier accordingly.
I'm currently using the Diamond Account Package. Do I need to register to become a Privileged Customer?

VIB conducts daily evaluations and will automatically assign you to a Privileged Customer tier if you meet the eligibility above.

Effective from July 18, 2025, VIB will officially launch and replace the Diamond Account Package with the new Privileged Customer Policy: (i) If you meet the Privileged Customer Policy, VIB will automatically stop the Diamond Package and move you to the new Privileged Customer tier, so you can enjoy the benefits of your corresponding tier; (ii) If you do not meet the Privileged Customer Policy, you will continue enjoying the benefits of your current Diamond Package until the earlier of its expiration date, or the date you meet the Privileged Customer tier conditions.

What types of accounts do I need to qualify for a Privileged Customer tier?
You need to have at least one active current account and/or term deposit account, with a 6-month average balance that meets the eligibility criteria for the Privileged Customer tier.
How can I upgrade from Priority to Premier tier?

You need to maintain a 6-month average balance that meets the Premier tier criteria as defined by VIB.

VIB will automatically upgrade you to the Premier tier either before the 5th of each month or on the Priority tier's renewal date, whichever comes first.

What promotional programs will I receive as a Privileged Customer?

VIB offers promotional programs such as discounts on personalized account opening fees and annual fee waivers for credit cards, exclusively for Premier and Priority tier customers.

For full promotion details, please click here.

How long can I retain my Privileged Customer tier?

Privileged Customer tier is valid for 6 months from the effective date.

On the expiration date, the system will automatically reassess your eligibility and either renew, upgrade, downgrade, or discontinue your tier based on your qualification status.

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