VIB is the first local bank to deploy AWS Skill Builder, to enhance cloud computing capabilities

Vietnam International Bank (VIB) has announced it has integrated Amazon Web Services (AWS) Skill Builder, an online learning center designed to provide role-based training and learning plans for workers to build in-demand cloud skills, into VIB’s cloud computing training program. With this, VIB is the first local bank to leverage AWS Skill Builder, strengthening and enhancing its cloud computing capabilities.

This is an ongoing part of VIB’s Cloud First strategy, where VIB continues to invest in the employees upskilling and reskilling, thus ensuring to meet commitments to providing a modern, safe, and convenient set of products and services with the best customer experiences. The integration means VIB's employees will have access to more than 600 free courses and learning plans that cover more than 30 AWS services from foundational to advanced levels. Employees can also access hands-on, interactive courses on how to innovate on AWS Cloud, including practical artificial intelligence (AI), machine learning, security, database, and storage concepts.

Mr. Eric Yeo – Country General Manager AWS Vietnam shared: “At AWS, we want to help equip organizations with the skills to leverage the cloud, by empowering learners of all levels to build with confidence, and innovate in the digital world to drive transformation. We are heartened by VIB's vision to invest in their employees, and delighted that VIB is the first local Vietnam bank to implement AWS Skill Builder.”

Mr. Tran Nhat Minh, Deputy CEO and Head of VIB’s Digital Banking Division, stated: “Working with AWS on this training project, VIB is invested in developing a high-quality cloud computing workforce through specialized training programs, but also committed to providing modern, safe, and convenient products and services with the best customer experience, affirming VIB's leading position in technology.”

Enhancing cloud computing capabilities 

Incorporating AWS Skill Builder into VIB’s employee training program is part of VIB’s strategy to enhance its human resource capabilities through four main pillars: (1) Focusing on high-quality international standard initiatives, including a modern training system operating on a SaaS platform; (2) Developing internationally standardized training programs directly linked to work processes; (3) Enhancing digital transformation and cloud computing capabilities; (4) Achieving sustainable development based on superior management and operational tools, and an advanced organizational culture.

By leveraging training on AWS Skill Builder, VIB is offering a comprehensive cloud training for employees of all levels and backgrounds, as well as the opportunity for staff to engage with AWS technologies, learn best practices and use cases to refine technical skills, expand their knowledge, and stay updated on emerging trends and innovations. This initiative promotes the development of a high-quality workforce and enhances VIB's innovation capabilities.

Since 2020, VIB has begun transitioning its infrastructure and applications to the cloud and has seen great results, launching over 10 apps on AWS, with the number expected to exceed 30 apps – including core banking applications – over the next three years. Building on AWS Cloud has also helped VIB speed up product development by an average of 35%, and improve cost savings by about 23%. During this period, VIB focuses on partnering with leading technology firms worldwide to enhance the technological capabilities of its workforce, particularly through information sharing programs and deep training on Cloud and data management solutions. This important foundation laid by VIB at an early stage facilitated the transition and application to cloud computing, equipping the technology team and the broader VIB staff with a digital mindset. This effort has delivered high-tech and leading trends products, solutions and applications to customers, which have been highly appreciated by customers and recognized by the market and reputable domestic and international organizations.

VIB – A leading technology bank    

The banking industry is witnessing a robust digital transformation, driven by the increasing demand for digital experiences from customers and the continuous advancement of technology. Embracing this trend, VIB has pioneered migrating core banking systems to the cloud, providing flexibility, innovation, and enhanced customer experiences.

With a vision “To be the most innovative and customer centric bank in Vietnam”, VIB focuses on developing infrastructure based on an AI-first, Mobile-first and Cloud-first models, continuously delivering innovative and convenient technology solutions to meet all customer needs and focusing on developing technological human resources. As a result, VIB has achieved strong growth and high digital transformation penetration rates.

Since 2017, VIB has maintained a high and sustainable growth rate in digital transactions, with the number of transactions each year nearly doubling the previous year for several consecutive years, reaching 340 million digital transactions, corresponding to a transaction value of 111 billion USD in 2023. Of these, more than 94% of retail transactions were conducted through digital channels, with millions of customers regularly using digital banking services each month. In 2023, VIB’s mobile banking application, MyVIB, was recognized by International Finance as the fastest-growing mobile banking application in Vietnam. In 2024, VIB is expected to achieve 510 million digital transactions with a total transaction value of 150 billion USD

The financial and banking market is increasingly competitive, with most of new products and technologies being quickly replicated by others. With its "3-first" digital banking strategy and pioneering multi-cloud platform in the banking market, a high-quality cloud computing workforce will be the next crucial factor helping VIB consolidate its top technology position, aiming to lead the market in key business areas and become the leading retail bank in Vietnam.